Refund Policy

At Xfi Tech Solutions, we are committed to providing high-quality services and ensuring customer satisfaction. However, we understand that there may be situations where a refund may be necessary. Please read our Refund Policy below for more information.

1. Eligibility for Refunds

Refunds will be considered on a case-by-case basis, and only for services that are:

• Not delivered as agreed upon or within the specified timeframe.
• Not as described or do not meet the expected standards.

2. Non-Refundable Services

The following services are non-refundable:

• Services that have already been completed and delivered.
• Customized or bespoke services that have been tailored specifically for the client.
• Any digital or downloadable products.
• Domain registration, web hosting, or third-party service fees.
• Any work in progress or services that have been partially delivered.

3. Requesting a Refund

To request a refund, you must contact us within 14 days of the service delivery. Please email us at [Hello.xfitechsolutions@gmail.com] with the following details:

• Your name and contact information.
• A description of the issue.
• Proof of payment and service delivery details.

4. Processing Refunds

Once a refund request is received and reviewed, we will notify you of the decision within 7 business days. If approved, refunds will be processed to the original payment method used for the purchase. Please allow up to 14 business days for the refund to reflect in your account.

5. Amendments and Adjustments

In certain cases, instead of a refund, we may offer an alternative solution, such as service adjustments or additional work to meet your expectations.

6. Contact Us

If you have any questions about our refund policy, please contact us at [Hello.xfitechsolutions@gmail.com].